(Your anonymity will be assured)
Do you know of something corrupt, illegal or naughty happening at your workplace, or former workplace. Perhaps you stumbled across a big secret that needs to come out, and you don't feel comfortable saying anything publicly.
We need your information... and you'll feel a lot better when you get it off your chest.
You can also send us, contact numbers and email addresses for executives that we are trying to contact, or may contact in the future.
Rest assured you can tell us and we will never reveal who you are, unless you give us written consent.
There are 4 ways you can let us know.
1: Call 0430067311
2: Send an email to: email@example.com
3: Send mail to our office:
4: Or use the whistleblowers form below.
Unhappy Banking advocates are in daily contact with banks on behalf of clients experiencing financial hardship. Over the course of many years of dealing with the largest banks we have found the way banks deal with hardship change from time to time. We have found that the hardship process can become protracted and problematic when a bank:
1. Refuses to acknowledge the hardship
2. Continues with enforcement action despite hardship
3. Complicates the hardship assistance process
4. Does not clearly explain the hardship process and the rights of the customer
5. There are internal communication failures between the banks departments
6. Refuses to negotiate when the issues are clear
7. Refuses to communicate with the customers elected representative
The above issues have resulted in our rating of the big banks to a hardship fairness test. This is based on our experience dealing with hundreds of complaints from bank customers.
NAB - BEST PERFORMER HARDSHIP FAIRNESS TEST
1. Timeliness in responding to hardship requests
2. Provision of documentation upon request
3. Willingness to negotiate and resolve established issues with representative and customer
4. Less legal costs and expenses
CBA – WORST PERFORMER HARDSHIP FAIRNESS TEST
1. Delays in processing hardship requests
2. Refusal to provide documentation upon request
3. Refusal to cooperative with the customers elected representative
4. Higher legal costs and expenses